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Privacy Policy

At Glasgow Steamers, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website and use our services. This policy applies to our customers, website visitors, and users of our services and is aligned with the Data Protection Act 2018 and the UK GDPR.

1. Information We Collect

We may collect and process the following information about you:

  • Personal Identification Information: Name, email address, phone number, address, and any other details you provide.

  • Technical Information: IP address, browser type, time zone setting, and other details collected through cookies and analytics.

  • Usage Data: Information on how you use our website, such as pages viewed, time spent, and interactions.

2. How We Use Your Data

We use the data collected to provide you with our services, improve your experience, and for legitimate business interests, including:

  • Processing and fulfilling orders or requests.

  • Sending service-related communications.

  • Responding to inquiries and customer support requests.

  • Enhancing website functionality and user experience.

  • Complying with legal obligations.

3. How We Share Your Data

We do not sell or rent your personal data. We may share your data with:

  • Service Providers: Companies that help us operate our website and provide services (e.g., payment processors, IT services).

  • Legal Authorities: When required by law or in response to valid requests (e.g., court orders).

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we will securely delete or anonymize your data.

5. Your Data Protection Rights

Under UK data protection law, you have the following rights:

  • Access: Request access to your personal data.

  • Rectification: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your data under certain circumstances.

  • Restriction: Request restriction of processing under certain conditions.

  • Data Portability: Request the transfer of your data to another organization.

  • Object to Processing: Object to our processing of your data, where we rely on legitimate interests.

To exercise any of these rights, please contact us using the information below.

6. Cookies

Our website uses cookies to collect information about your browsing behavior. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some website features may not function properly if you disable cookies.

7. Security of Your Data

We take reasonable measures to secure your data from accidental loss and unauthorized access, use, alteration, or disclosure. However, please remember that no method of transmission over the Internet is entirely secure.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page, and we encourage you to review it periodically.

9. Contact Us

For questions, concerns, or to exercise your data protection rights, please contact us at:

Glasgow Steamers
glasgowsteamers@gmail.com
07765195691
 

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